Leadership View

Health Care Service Corporation Senior Vice President Joel Farran shares how the company is making an impact through outreach efforts in the communities it serves.

After more than 80 years, we are still expanding access to quality, affordable health care. Over time, we have adjusted our business strategy, products, services and operations to meet our changing customer needs. We have also evolved how we engage with, invest in and deliver programs to the communities where our members live, work and play.

Our annual Social Responsibility Report provides us the opportunity to reflect on how we touch lives in our communities, from small personal moments to monumental life-changing events. It includes program overviews and stories that remind us what is driving our decisions every day — doing the right thing, respecting everyone, keeping our promises and putting our heart into our work so we can achieve results for those who depend on us.

On behalf of our more than 20,000 employees, I’m proud of the difference we were able to make in so many lives and for the role we play in making the health care system work better for everyone.

Joel Farran
Senior Vice President, Strategy and Corporate Relations
Health Care Service Corporation